Privacy policy

InterFit (interfit.com.au) is an independent referral service, operated by Uplinkd Group Pty Ltd (ABN 50 660 968 123). This policy explains what we collect, why, who we pass it to and how you can access or correct it. We follow the Australian Privacy Principles.

What we collect

When you send an enquiry we collect your name, phone number, email address and suburb, and, if you give them, the kind of training you are interested in, your main goal, your experience, the times that suit you and anything else you tell us. We also record the page you sent the enquiry from and the time you agreed to it being passed on.

We do not ask for health information, such as injuries, medical conditions or medication, and we ask you not to include it. If you need to discuss your health, do that directly with the gym or your doctor.

Like most websites we collect basic usage information (pages visited, browser type and an approximate location from your IP address) through analytics tools, to understand how the site is used. This is not linked to your enquiry.

Why we collect it

We collect your details for one purpose: to pass your enquiry to a local gym so they can contact you about it. We do not use them for anything else.

Who we pass it to

With your agreement, which you give by ticking the box on the enquiry form, we pass your enquiry to one local gym that we believe can help. They will contact you directly and, if you decide to go ahead, agree the arrangements with you. They handle your details under their own privacy obligations. We may be paid by that business for the referral.

We do not sell your details to anyone else.

Gym tips emails (optional)

The enquiry form has a separate, unticked box for gym tips and seasonal reminders. Only if you tick it do we add your email address to our tips list, kept with our email provider. Every tips email says who sent it and has an unsubscribe link, and we act on an unsubscribe straight away. Leaving the box unticked does not affect your enquiry.

We use service providers to run the website and send email, and they only handle your details to provide that service to us.

Business enquiries

If a business contacts us through the site about working with us, we use the name, business name and contact details it gives us only to reply to that enquiry. We do not add them to any mailing list.

If you do not provide your details

You do not have to send an enquiry. Without a name, phone number and suburb we cannot pass it on.

How long we keep it

We keep enquiries for up to two years so we can answer questions about a referral, then delete them. You can ask us to delete yours sooner.

Access, correction and complaints

You can ask to see or correct the details we hold about you, or ask us to delete them, by emailing hello@interfit.com.au. We will respond within 30 days. If you are not happy with how we handled your details, email us first; if we cannot resolve it you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Overseas disclosure

The website, including the enquiries you send through it, is hosted on servers in the United States (DigitalOcean) and delivered through Cloudflare's global network. Email is sent through Brevo, which stores data in the European Union. We use providers that protect personal information to a standard comparable with the Australian Privacy Principles.

Changes to this policy

We will post any change to this policy on this page with its new effective date.